Politique d’expédition

Shipping Policy

Thank you for shopping with us. Below you’ll find important information about how your order is processed and delivered.

Order Processing

Orders are processed within 2–5 business days. Processing includes order verification, quality checks, and packaging. Orders are not processed on weekends or holidays.

Shipping & Delivery (Canada)

Once shipped, orders typically arrive within 7–15 business days.
Delivery times may vary depending on destination, customs clearance, and local carrier conditions.

Shipping costs (if applicable) are calculated and displayed at checkout.

Fulfillment & Shipping Partners

To offer competitive pricing and a wider selection of products, we work with trusted international fulfillment partners. As a result, orders may be shipped from different locations.

Tracking Information

When your order ships, you’ll receive a confirmation email with tracking details. Please allow 2–5 days for tracking updates to appear in the carrier system.

Customs, Duties & Taxes

Some orders may be subject to customs inspections or import fees. These charges, if applicable, are determined by local authorities and are the responsibility of the customer.

Delays

Occasional delays may occur due to customs processing, weather conditions, carrier issues, or peak seasons. We appreciate your patience.

Lost or Delayed Orders

If your order has not arrived within 30 business days of shipment, please contact us at [your support email] so we can assist you.

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.